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Registration No.: A-1240

📍 Jávea and surrounding areas

PRIVACY AND DATA PROTECTION POLICY

1. Data Controller

  • Owner / Trade Name: Sanavet (At-Home Veterinary Care)

  • Owner’s Name / Company Name: Sandra Naves Tormos

  • NIF / Tax ID: 53216758W

  • Professional Address / Location: Jávea / Xàbia, Alicante (P.C. 03730)*, Spain

  • Veterinary License Number: License No.: A-1240

  • Contact Email: sanavetjavea@gmail.com

2. Purpose of Data Processing We process the information provided by users for the following purposes:

  • To manage and provide the contracted at-home veterinary services.

  • To respond to inquiries, appointment requests, and information requests made via email or other available contact channels.

  • To comply with legal and regulatory obligations applicable to veterinary care and invoicing.

3. Legal Basis for Processing The legal basis for processing your data is:

  • Performance of a contract: Provision of the requested veterinary services.

  • Consent of the data subject: By sending an email or contacting us to request information or services.

  • Compliance with legal obligations: Issuance of invoices and health records required by law.

4. Data Retention Personal data will be retained for as long as the professional or business relationship is maintained, and subsequently for the periods legally required to address any liabilities arising from the service provided.

5. Recipients of the Data Your data will not be shared with third parties, except where legally required (for example, public authorities, veterinary associations, or health authorities) or when necessary for the provision of the service (administrative management providers or technology platforms acting as data processors).

6. User Rights Any individual has the right to obtain confirmation as to whether Sanavet is processing their personal data. As the data subject, you have the right to:

  • Access: Find out what personal data we hold about you.

  • Rectification: Request the correction of inaccurate or incomplete data.

  • Erasure (“Right to be forgotten”): Request the deletion of your data when it is no longer necessary for the purposes for which it was collected.

  • Objection and Restriction: Object to the processing or request its restriction under certain circumstances.

  • Portability: Request that your data be provided in a structured, commonly used format.

To exercise any of these rights, you may send a written request, attaching a copy of an identification document (National ID/NIE), to the following email address: sanavetjavea@gmail.com.

We also inform you that you have the right to file a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es if you believe that the processing of your data does not comply with current regulations.

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